I reviewed
Streamate before not long ago, a lot has changed, completely changing my view of them. I've given up working there. I'm somewhat new to camming - started in March.
Streamate was my first site. There were the usual slow days and bumps in the road after newbie period wore off. Things did slowly start picking up, I was getting some regulars here and there and I felt good about how things were going. A broadcaster update, contest in April seemed to set me back again. I had so many issues with the broadcaster, members telling me me feed is freezing, they couldn't hear me, etc. So of course not too many stuck around and I lost money. Their support was no help - "uninstall and reinstall. Make sure you have good lighting, nothing running in the background". Their answer was literally just copied and pasted from the support page.
But all the bugs with update seemed to eventually work their way out and it slowly picked back up around early May. But I noticed a drop in traffic to my room, members didn't stick around for longer than 2 seconds. A couple regulars couldn't come in my room and asked if I had banned them from my room before, which I've never done to anyone. Couple other regulars thought I had left the site altogether. But still seemed to be all getting a little better, but making less money.
Mid-May, enter another Broadcaster update and another contest. This update was awful - they should feel embarrassed. I would start broadcasting, 10 minutes later my feed would go crazy and freeze and pixelate. It was never a simple fix. It would take me 45 minutes to fix! Calibrating to different quality settings didn't help, different quality settings and not calibrating didn't help. Every troubleshooting thing you can think of, I tried and it didn't work. I emailed support, filled out that whole form on the support page telling them exactly what was going on, sent computer specifics and screenshots. 3 days later I hear back "could you send us screen shots and your computer information". Admittedly, I was not in a good mood each time I emailed support but I was never rude or mean.
Again, the tech issues kinda sorta cleared up or at least didn't take as long to fix. But my traffic was almost non-existent. I was going 1-2 hours with virtually no one coming into my room, those who did were usually gone in less 2 seconds. When I did get members who did stay, they constantly told me the site kicked them out, or they don't know how/why they got logged out. Private shows were few and far between, almost all of them ending abruptly. It was a miracle if a private show could last longer than 5 minutes.
I tried so hard to be patient, it could only get better right? It never did. The only thing I was giving
Streamate credit for was their payment, they were always paying on time like clock work and never missed a beat. Until now. They now have not paid my last 2 checks, totaling $400. The first time I messaged them about this, they said "check for delays at the post office". It's going to cost me $50 to get those checks reissued, which they are dragging their feet on. It's been back and forth emails for 6 days now and no closer to any resolution yet.
I know websites are going to have issues, that camgirls have slow days, etc. But this was too much to take and I find it odd that things only got worse each time I contacted (and yes, complained to) support. I'm back at the bottom, trying to build myself up on other camsites now. I'm done with
Streamate.