I try to get my Paxum card since April 2018. I sent the card's fee value early on because I had hoped it would expedite the process but with normal shipping. On the site it appeared that the card was sent on September 19, 2018. The card didn't arrive until today, they said that they sent and that the card was lost. Okay, in November of 2018 I paid for a new card and this time I asked for the express delivery, because I'd have to track the shipment. I already spent almost $ 150 with this company and even today, almost a year after I started the process, I didn't receive my card.
I don't recommend. I worked with Payonner and First Choice and it was always fast, I never had problems.
If you do not receive your card in the state amount of time on our website with the shipping method you selected you will 100% get your money back. Please email me [email protected]
Look forward to making this right for you.
I sent a email.
I hope you have some solution for my problem.
So, I come back here and I say how you solved this case.
Although Chris didn't respond to my email, the issue was resolved. My card arrived yesterday and it's working normally. And they returned the value of the express delivery.
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It isnt fair when you do your job and then the customer says you didnt and tries to get a refund.
It works fine for me. I signed up and in a few hours i was verified. Last time i requested a transfer to my bank account (Europe) and i got the money on the same day. And that cost only 0,5 EUR. That would hardly be cheaper and faster.
Yes it's true I just started with them to be payed in euros and they are very kind. I was fed up of Cosmo and their fees.
I actually miss FirstChoise, they only charged $2 for transfer. Cosmo charges for anything. Monthly fees are absurds.
Hi, sorry you feel that way, in fact we copied all the fees from First Choice in an effort to keep everything as similar as possible to those who switched over. The monthly fee is only 3.00 USD and is only charged if you hold a balance on your card. Also, many of our merchants absorb the 3.00 USD transfer fee, so many of our cardholders don't have to pay it. Lastly, there are no POS purchase fees whatsoever, so you can use your card free of charge in stores around the world. Hope this helps.
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