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Paxum Reviews (by members):

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Page 1 of 7
gabberina_k wrote a review about Paxum
Never got through the identity verification process, first due to technical problems that kept me from finishing the application, then once that reached a resolution, they refused every single address identification document (since a driver's license (or any 1 single document) cannot serve as proof of both your age/identification and your location/address - WHY TF NOT? I submitted documentation from pretty much every category they suggest, and followed all the rules, submitting docs straight from my online accounts, from .edu sites, .gov sites, and the reasons for document rejection ranged from completely irrelevant to my submission to just outright blatantly wrong ("this is missing xyz" despite the document showing xyz multiple times. These responses (all via email) began arriving so promptly after i'd submit each document, i came to the conclusion that i had to be getting like, randomized automated rejection emails; i gave up wishing i had never started the process and given this grift of a "payment processor" so much of my personal and private information, especially when they couldn't even be bothered to use it to verify my account. STAY AWAY FROM Paxum.
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CassieScat wrote a review about Paxum
Novice
I used this as a model in 2016 and it took months to be paid out and there were tons of fees. Phone number never worked, just a dead line. It may have improved since then, but that was it for me. In 2020, I tried to sign up for an account as a business owner to pay out my models who wanted to be paid using Paxum. There was no clear way to add money to my account so I could have money to pay out to the model's Paxum account. Still unclear how other businesses use this service. I asked how and they cancelled my account. Could never get in touch with them
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witchgirl wrote a review about Paxum
No problems so far, I hope it continues like this, the fees are very high, it took a long time to approve me, even with all the right documents, if there is a problem, the support is just horrible, nothing human, totally robotic. I'll come back to comment again. UPDATE: Fast payments, high fees for shipping to Brazil. I still haven't been robbed of a penny, I hope it stays that way.
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WARNING!!!! situation 100% real at least for Romania, don't know if this is a global/general situation!!!
I have some friends who own several studios, following some notifications from the tax office, a dispute came to the court and during the trial the law firm who represent my friends came into possession of some informations according to which PAXUM on the Romanian side handed over to the tax agency the entire database of persons registered with Romanian citizenship, regardless of whether it was personal or business accounts.
After the legal dispute ends I hope to be able to provide some evidence to support my statement, if any fizical(paper) available, if not I will 100% provide the name of the law firm so that anyone if they want to ensure the correctness of the information will be able to request a meeting at the office and request information about what I said (even if it will be based on a paid meeting).
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Anonymous wrote a review about Paxum
Wizard
Please close this shit site with thease all sit com. They're fulls and old! Why is it exist???? All old sites we know closed forever and without further exist.
There're many new payment prov like maxipay, wmcas, wise etc.
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PufferFish wrote a review about Paxum
King
I have never experienced such poor customer service. It is so bad that I believe it is being done intentionally because the level of poor treatment goes beyond incompetence.
I had no issues getting my I.D accepted but they refuse to accept my identity documents. I've tried many, many times and each time it is refused so I email explaining the problem and they respond with a useless answer and close the email chain even after I ask them to wait until the problem is fixed.
I have been trying to get my account approved for a month and just today they finally said they do not accept the type of address that is on my utility bills which is the exact same type of address that is on my i.d.
That's right -they won't accept the address type that is on the i.d they already accepted but the address must be the same as on the i.d.
They refused to even tell me this was the problem all this time and have been insulting as though this is my fault that they obviously never even bothered to check my i.d in the first place.
As this is the only address on either of my I.D's I have no idea what I am supposed to do and I have funds stuck on a site that has my only payment option as Paxum.
The 800# does not work as it just rings and then disconnects and neither the Telegram nor Skype listed as contact methods are still valid accounts.
If I could give 0 stars for my experience with this company I would.
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Same, dude, same. They've had about 100 of my hard earned money for about a year. I've submitted ID to them about a billion times and they keep asking for it again. Then they won't get me withdraw my money. And sites I've done relatively well on in the past I can't work on anymore because Pam is the only option.
Paxum is pretty crappy for Americans overall.
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TwinkleToes
I had issues with paxum accepted ANY documets and they NEVER RESPOND to any of my concerns, sadly it is the only payment option for most site for eruopean models.
They never did approve me and finally stopped responding to my emails.
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Anonymous wrote a review about Paxum
Expert
AVOID OFF ANY COST . support was hiding informations. support sent me FAKE PROOF OF TRANSACTION . Paxum hostaged my money a MONTH while their bank partner was using and spinning my money . and then rejected to transfer it . i dont have enough bad words for Paxum .liars and amateurs ....
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I have money in my paxum account I cannot withdraw. I've submitted my documentation multiple times only to be asked for it AGAIN and then when I told them I can't withdraw my money, they want video proof of what I'm trying to do. Oh! And I can't change my phone number. Avoid. Avoid. Avoid.
GoddessJolie wrote a review about Paxum
Wizard
Very reliable thus far.
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Anonymous wrote a review about Paxum
Expert
The charges are a bit high. Support takes a little longer to respond than they used to in the beginning, there was a live-chat with support, which was very helpful.
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MarcindaDesade wrote a review about Paxum
The app crashes a lot the sign up is scary cause most people are denied and give up after 4 tries.

Everything was working great for almost 3 years. I used this payment provider and loved them. Always on time super reliable. Until today. It’s been over 24hrs since Chaturbate sent me my payment notification email. I messaged them and they confirmed they sent Paxum a payment. So I phone the 1866 number online. Spoke to a gentleman on the phone. Told me the payment is pending still and needs to be approved. 😭. It’s never taken this long. Kind of scared 😟 here wondering when I can get paid.
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hello,i recived last night a transfer from chaturbate tehn in teh morning 12 hrs ago i got a message from skyprivate that my payment was sent and 12 hrs from then my money still are not in my account,i called paxum 3 times and always same answer that all transfer can be under review and to wait and if they will need anytihing from me will e mail me,i am totally consider other options,they start to be very unrelaible
After 14 hrs my money finally r în my account
Yes mind did too finally. Was abit worried.
Yes well I am still worryed that can happen again,but lets hope not
KatherineDeVil wrote a review about Paxum
Novice
I had Paxum... ordered a card that never arrived... After more then 7 months waiting I cancel my account with them!

I decided to give them another chance as I also need because 2 of the websites I work unfortunately have them as option and there's not other options besides direct transfer. Ok, I did another account with them... and this time the card arrived in less then a month. Few months later the card was cancel and since then there's no option, no updates besides keep saying "very soon" or "in talks" for us to have a new option as card... Not even a virtual visa card option you have with them.

Very disappointed, feels like they really don't even want to take the effort to fill their clients needs.

I am sure I am not the only one feeling this way!

As a adult model, my advice is to choose CosmoPayment instead Paxum.
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I'm sorry you've had a negative experience. With regards to cards we currently have Paxum Unionpay cards available for most countries, have you considered ordering one? We also have EFT (local bank transfer) available to over 75 different countries, plus external card withdrawal and WIRE withdrawal. If you're unsure what's available for your account, please contact our support team and they can let you know!
I really don't want to transfer the money to my bank... About the UnionPay Card I also tried it and had to cancel, as not every website accepts UnionPay as a option (Amazon for example don't accept them), and there's problems to withdrawal the money on a Atm.
In deed thye dont do nothing. Imi am transfering from paxum to skrill but very high fees. On a 100€ transfer they have fixed 6€ plus extra comision. So from 100€ i get on skrill 90. I wont use the account from next mounth and i will try cosmopayment
I recommend you to use everything but paxum. if you use paxum then good luck.
Page 1 of 7

Paxum Reviews (by non-members):

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S Anlexandra wrote a review about Paxum
August 6, 2023 - 14:56
Average

Situation 100% real at least for Romania, don't know if this is a global/general situation!!!
I have some friends who own several studios, following some notifications from the tax office, a dispute came to the court and during the trial the law firm who represent my friends came into possession of some informations according to which PAXUM on the Romanian side handed over to the tax agency the entire database of persons registered with Romanian citizenship, regardless of whether it was personal or business accounts.
After the legal dispute ends I hope to be able to provide some evidence to support my statement, if any fizical(paper) available, if not I will 100% provide the name of the law firm so that anyone if they want to ensure the correctness of the information will be able to request a meeting at the office and request information about what I said (even if it will be based on a paid meeting).

Avatar
Nickiesha Reid wrote a review about Paxum
June 3, 2023 - 3:15
Average

Hey, I am from Jamaica and I do onlyfans. Paxum closed my account after trying to verify my address which is on my ID card am6d bank statement. They said that they want street number but that is not common in my country. I called and explained only to receive a permanent ban. I feel so hopeless.

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