Members have reported ongoing issues with Paxum payments, especially concerning transfers to Brazilian banks such as Bank Inter S.A. (previously known as Intermedium). There seems to be a significant problem with the bank codes and additional payment details, leading to transfers not being processed correctly or money being stuck in limbo without reaching the intended accounts. The frustration is palpable, with many members feeling targeted and unfairly treated by Paxum's apparent lack of assistance and updates to resolve these issues promptly.
- Several members have had their money returned to Paxum instead of being transferred to their bank accounts, with some not even having their funds returned at all.
- There is mention of Paxum's system no longer requesting necessary information like the IBAN, complicating the situation further.
- Users have discussed the disappearance or incorrect listing of bank names and details, specifically the change from "Intermedium" to just "Inter" without the "S.A.," which has led to transaction errors.
- There's a growing sentiment of distrust towards Paxum, with members considering moving to other payment platforms like Cosmo Payment.
- Complaints about slow or unhelpful responses from Paxum support have been voiced, alongside concerns that the issue may not just be technical but also indicative of a broader disregard for Brazilian users.
- A few users have reported partial resolutions, but the overall sentiment remains one of frustration and the need for a reliable resolution.
- Some members are defending Paxum, suggesting that the problem could be user error or specific to certain accounts, which has sparked debates within the forum.
The discussion includes a mix of experiences, with some members receiving their payments after delays, while others are still waiting or exploring alternative payment methods. The conversation also touches on the emotional and financial strain caused by these payment issues, highlighting the need for a dependable and efficient resolution from Paxum.