Hello
@Anonymous! This is Catalin from Streamate Models UK and AUS, it's a pleasure to e-meet you! I wanted to let you know that we appreciate your feedback and I forwarded it internally as this will help shaping our business better to meet our partners needs.
I just wanted to comment a bit on your feedback and I will start by saying that there are quite a few things to take into account when it comes to earning more such as consistency with hours, using all tools on the site, have your profile completed and keep updating it regularly, engage with customers, don't disconnect too often etc. I could send you more if you could contact me on mail at
[email protected] as I am also interested in checking your traffic and see if everything was in order on that specific time period.
Regarding the percentages we take, it is actually justified by our spending with traffic, meaning the costs of buying quality targeted traffic that we send on the site for performers are quite high and we have to balance our business.
About the 21 payment delay, this is in place for and I can give you more details
Also, the 30 seconds rule is something we implemented after testing the user behavior and noticed that customers who tend to spend more are "testing the water" before deciding to request shows, so this rule is in place to help model convert better on the site. Of course, some will try to take advantage of the rule but you have the ability to block and report them.
In regards to our contest, I would like to point out that the traffic is not actually dissapearing and what happens is that the competition is high so performers will have to put in more effort to stand out and there are a lot of models streaming on the site during the contests and customers tend to jump from room to room.
I hope this will clear things a bit.
Once again, thanks so much for the feedback!
Have a lovely weekend ahead!