Models from various countries have reported technical issues when attempting to transfer money from CosmoPayment to their bank accounts.
- South Africa: Models have been experiencing delays and banking changes, leading to funds being returned to their originating sites. Support has been unresponsive.
- Serbia: Bank transfers have been unavailable since late May. An alternative solution is being sought, with crypto payments in development.
Members have shared their frustrations over the lack of timely support and the impact on their ability to pay bills. Some have suggested using alternative payment methods like Paxum, though details on fees are unclear. CosmoPayment representatives have acknowledged the issues and are working on solutions but have not provided a definitive timeline for resolution.