Members have been experiencing issues with using their CosmoPayment Visa cards for transactions and withdrawals. It appears that restrictions imposed by the issuing bank are causing these disruptions. CosmoPayment has acknowledged the problem and is actively working on migrating accounts to a new financial institution, with the assurance that funds are safe and secure. In the meantime, those with a Mastercard are reporting no such issues and are using it as an alternative.
- Several members have already switched or are considering alternatives like Paxum, Skrill, and Yoursafe, citing concerns over sudden changes and the reliability of payment methods.
- There's an ongoing discussion about the best practices for transferring funds to bank accounts, with specific instructions provided on how to move money to a secondary balance and then to a bank account.
- Questions about the usability of Cosmo virtual cards and the process for withdrawing money directly to bank accounts, especially for users in specific countries, are being explored.
- Community members are sharing their personal experiences and solutions, such as transferring funds from Visa to Mastercard, to navigate around the current limitations.
It is evident that the sudden changes in payment processing are causing considerable concern among members, prompting discussions on alternative payment methods and strategies for accessing funds.