Welcome to the discussion on the Firstchoice Pay card pin code issue. This thread compiles experiences, solutions, and advice from our community members who have encountered problems with their Firstchoice Pay card, particularly regarding pin code acceptance, changing pin codes, and understanding fee structures. Here's a summary of the key points discussed:
- Members have reported issues with their pin codes not being accepted in stores or at ATMs, alongside difficulties in changing pin codes through the Firstchoice Pay website.
- Attempts to resolve these issues through customer support have been met with varied success, including challenges in accessing live chat support.
- Some members have successfully changed their pin codes by using a link provided by live chat support in a different language or by resetting the pin code directly.
- Concerns have been raised about the fee structure of Firstchoice Pay, including activation fees, immediate load fees, maintenance fees, and ATM withdrawal fees. There seems to be confusion and inconsistency regarding the frequency and amount of these fees.
- Advice shared includes checking the ATM's network compatibility, being aware of transaction fees and how they affect the balance, and reaching out to customer service for clarifications or disputes regarding fees.
- Members have noted that fees may vary depending on the account's sponsoring company, and there's been mention of differences in fee policies across countries.
If you're experiencing similar issues or have insights to share regarding the Firstchoice Pay card, your contributions to this discussion are highly valued.