Members of our forum have been discussing a recent issue where a payment marked as "paid" by Stripchat was not received as expected in a Cosmo account. The thread details experiences and steps taken by members to resolve this concern, including reaching out to support teams. Below is a summary of the key points and outcomes discussed:
- Initial post by a member not receiving a payment from Stripchat despite it being marked as "paid" in their Stripchat account, and having contacted Stripchat support for assistance.
- A response from a Stripchat representative explaining that if the payment status is "paid," the transaction has been processed. They noted that delays might occur with payment providers but assured that the support team is there to help resolve any issues.
- Another member shared that they received their payment on time, indicating that the issue might not be widespread.
- The original poster updated the thread, revealing the problem was due to outdated payment information on their account. After updating their payment details, they were able to transfer the funds to their new account.
- Positive feedback was given to Stripchat's support team for their assistance in resolving the issue, highlighting their efficiency and helpfulness.
- A final note from a Stripchat representative thanking members for their feedback and reassuring that the support team is committed to ensuring all models receive their payments, regardless of any unexpected issues.
This discussion underscores the importance of keeping payment information up to date and the effectiveness of reaching out to support teams when encountering payment delays or issues.