Welcome to the discussion on issues related to disappearing accounts on Streamate and recent technical problems on the platform. This conversation highlights experiences and advice from various members:
- Users have reported their accounts being removed without prior notification, especially after periods of inactivity. The last login attempts for some were as far back as September, with no success in account recovery through the usual password reset methods.
- It has been clarified that Streamate's policy requires broadcasters to stream at least once within a certain timeframe (mentioned to be 90 days) to keep their accounts active. This information is stated in the FAQ section, emphasizing the importance of regular log-ins to avoid account closure.
- There have been significant technical issues reported by users, including problems during live shows such as viewers being unable to see the broadcaster or experiencing freezing streams. These issues have led some members to consider switching platforms.
- Despite these challenges, there are accounts of users successfully reactivating their closed accounts by contacting Streamate's support team. This has provided a glimmer of hope for those affected by the inactivity policy.
Members have shared their frustrations and solutions, including the critical need to stay informed about platform policies and seeking assistance from support when necessary. This discussion serves as a valuable resource for anyone facing similar issues with their Streamate account.