Members have been discussing the challenges faced when payments via Payoneer are rejected by the bank or credit card company. Key insights and advice shared include:
- It's suggested to directly communicate with the customer, especially if they are regulars, to resolve payment issues.
- Payoneer payments can take up to two days to clear, highlighting the importance of waiting for confirmation before delivering services.
- There may be limits on the amount of private payments you can receive through Payoneer, and reaching out to Payoneer for clarification on account restrictions is advised.
- Transactions over certain amounts may require additional confirmation from the card owner, and there's a monthly limit for individual transactions.
- Considering alternative payment methods or setting up a personal website with a reliable payment processor is recommended for smoother transactions.
- Payoneer has clarified that rejections may not always be due to insufficient funds but could also be caused by typos, security checks, or other authorization issues from the card company.
This summary encapsulates the experiences and advice shared by members regarding handling payment rejections, emphasizing the importance of communication with customers and Payoneer, as well as exploring alternative payment solutions.