Welcome to the discussion on the recent changes affecting the pop-out chat feature. Many of our members have noticed and reported an issue where the chat no longer pops out into a separate window. This feature was particularly useful for those needing a larger view to read messages more comfortably.
- One of our members highlighted the difficulty in reading chat due to the small size of the current chat box, expressing a preference for the previous functionality that allowed the chat to be viewed in a separate, larger window.
- A response from the team acknowledges the issue, noting that recent updates might have affected this functionality. They assure the community that the problem is being looked into.
- Further investigation reveals that the pop-out feature at our dedicated chat URL is indeed not functioning post-update. The cause is currently unknown, leading to a support ticket being filed with the chat software developers for resolution. Updates will be provided as they become available.
This summary serves to keep you informed on the ongoing efforts to resolve the chat pop-out issue. We appreciate your patience and understanding as we work towards a solution.