Members are discussing issues with their Mastercard from Cosmo, specifically problems with withdrawing and making online payments. Some users are experiencing difficulties with their PIN not working properly, while others have reported their cards working without issues.
- One member experienced a persistent error with the PIN, though the card worked at points of sale not requiring a PIN. They later discovered their PIN was blocked, which was resolved by Cosmo Support.
- Some members have reported no issues with their cards, indicating the problem might not be widespread.
- There's a suggestion to contact Cosmo's support via Twitter for faster responses.
- Concerns are raised about the possibility of similar issues that previously affected Visa cards also impacting Mastercards.
For those experiencing issues, it's recommended to contact Cosmo Support for assistance or try different ATMs or points of sale. Sharing solutions or updates received from support could help others facing similar problems.