Welcome to the discussion on currency issues within the CamgirlCollective platform. This topic is essential for all our members who have encountered or are concerned about the currency conversion challenges we are currently facing. Here's what you need to know:
- The primary issue involves the automatic conversion of prices from USD to EUR on the platform, which affects the intended pricing and may impact conversions negatively.
- Changing our payment processor account (Zombaio) from EUR to USD is not a straightforward process and will take some time to implement.
- To mitigate this issue temporarily, members are advised to set their prices in USD via the admin panel. These prices will then be displayed in EUR on your public profile, approximately 30% higher than the original USD price.
- Once we successfully transition to a USD account, all prices on profiles will be updated to reflect values in USD, eliminating the current discrepancy.
We understand this situation is not ideal and apologize for any inconvenience caused. Our team is working diligently to resolve this as quickly as possible. Thank you for your patience and understanding.