Members are reporting an issue where their payment history is not visible on their Streamate Model accounts for the current week. The conversation highlights collective troubleshooting efforts and communication with the platform's support to resolve the matter. Key points from the discussion include:
- A number of users have confirmed the same issue, indicating a potential technical problem with the site.
- Some members are not seeing their payment for the last week displayed yet.
- Advice was shared on contacting support and checking back later for updates.
- It was suggested to clear cookies and cache and restart to see if the issue resolves, as a similar bug with the payment method was fixed this way.
- There's an ongoing effort to gather affected usernames to add to a support ticket, aiming to address the issue collectively.
- One member mentioned their payment was processed correctly through CosmoPayment, suggesting that the issue might not affect all payment methods or platforms uniformly.
Overall, it appears to be a temporary glitch, with members actively seeking and sharing solutions, including contacting support and attempting basic troubleshooting steps. Anyone experiencing this issue is encouraged to reach out with their screen names to be added to the support ticket for further assistance.