Welcome to the summary of our discussion on activating CGC Commercial Profiles and the issue encountered with uploading avatars. This topic is essential for anyone looking to complete their profile setup but is facing technical difficulties. Here's a quick overview of the issue and its resolution:
- An issue was reported where there was no option available to upload an avatar when trying to activate a CGC Commercial Profile.
- It was noted that clicking on the avatar section did not present the expected upload photo option, causing confusion and preventing profile completion.
- The problem was acknowledged by the team, and a solution was sought to address this technical hiccup.
- Further communication highlighted that the help page's instructions, directing users to set their avatar through their pictures, were not solving the issue as editing capabilities did not include setting an avatar.
- Eventually, the issue was resolved, allowing for the smooth upload of avatars to complete the CGC Commercial Profile activation process.
This discussion emphasizes our commitment to promptly addressing and solving technical issues to enhance user experience. If you encounter any more difficulties or have questions, feel free to reach out for support.