Welcome to the April 2020 Streamate News summary for our valued webcam models! Below are the key updates and improvements we've rolled out to enhance your streaming experience and interaction with fans.
- Newsletter Announcement: Despite the shift to remote work, our team remains dedicated to supporting smooth video streams and introducing new features. Stay tuned for further updates!
- Interactive Toys Update: We've eXpanded our interactive toys feature in SMConnect to include Lovense toys, alongside Kiiroo and We-Vibe. New customization options allow for multiple toys connection and advanced reaction settings for toys when receiving GOLD.
- Split Chat View in SMConnect: Responding to feedback, we've implemented a "Split Chat" layout option in SMConnect, allowing for easier management of paid and guest chats in separate windows.
- SMConnect Chat Improvements: Enhancements include displaying member's preferred language, a new way to report streaming issues, visibility of viewer spending levels, and improved readability of chat messages.
- New Limits on Ratings Removals: To optimize support team efforts, we've adjusted our policy on rating removals. Ratings from shows lasting under 3 minutes can be removed upon request, while those from longer shows will generally remain, except in cases of unfair or malicious ratings.
- Changes to GOLD: GOLD now equates to 1 US dollar across all countries, streamlining earnings reports and ensuring consistency in your earnings from GOLD contributions.
- We value your feedback and invite you to share how you're doing and any challenges you're facing. Your input helps us tailor our support to better meet your needs.
For new models experiencing slow traffic, we offer a 30-day promotion in the New Model category, starting from your first online stream. For specific inquiries, please reach out to the appropriate contact provided based on your region.
Your feedback is crucial, especially concerning our new ratings removal policy. We're committed to evaluating ratings fairly, including those for reasons not in line with our terms or your stated boundaries.
We hope these updates and reminders assist you in maximizing your Streamate experience. Your success and satisfaction as part of our community continue to be our top priority