USE
Paxum AT YOUR OWN RISK!
Firstly..Some sites only use
Paxum this is the only reason I signed up for their service. I do not have a
Paxum card, nor do I want one.
Let's start with the Fees...you get charged to load your account, you gets charged for withdrawing. You get charged $50 for a card that may never arrive. Compared to First Choice $14.95 for a card that arrived in 3 weeks, $5 or $3 per load and a $1 a month transaction fee. To me that is much cheaper.
Payout options...Wire,
Paxum Card, Cheque, or EFT transfer to your bank. I recently chose to withdraw my funds using EFT that says it takes 7 days. I was charged $8.95 for this option. A month later I still don't have my money.
Support...they do reply at least, but if you have a problem expect to be waiting for weeks for an answer. 3 weeks now I have been waiting for the investigation department to get back to me as to why my money has gone missing.
Google
Paxum reviews....the first site that comes up has hundreds of people complaining about similar issues. People order cards that never arrive, then they are pushed into ordering express shipping for $90 for the card to still not arrive. All you get is excuses from
Paxum. Heaps of people there that have requested EFT payments to their bank for the money to either never arrrive or show up 3 months later.
Paxum's standard response is "we are investigating and will get back to you". 3 weeks and counting so far...
Paxum also have in their terms that if you make too many complaints, they will terminate your account and keep your money.
Section 6
(e) Receipt by
Paxum of excessive complaints regarding your account, business or service;
Also take note of this:
Under section 7
The parties irrevocably submit and attorn to the jurisdiction of such courts to finally adjudicate or determine any suit, action or proceedings arising out of or in connection with this Agreement.
Paxum Inc, a duly incorporated Belize company with its headquarters located at Blake Building, Eyre Hutson St Suite 102, Ground Floor, Belize City, Belize is the sole beneficiary of the E-Wallet and card operations.
So all their banking is done in Belize, only their support office is located in Canada....i guess that explains why it is taking so long to get a response!
After contacting them every week for the last week and now writing this review I'm guessing I will never see my money. If by some miracle I do I will update this review to a less negative one.